KANOA's One Year Limited Warranty
Congratulations on your recent purchase of KANOA!
We are the only wireless earphone designed and engineered in the USA, and we stand proudly behind it. We're a company built on providing you a product that exceeds your standards instead of just barely meeting them. Our parents taught us, at an early age, that if you're going to create something - you better make sure that something is made of quality. This couldn't be more true about our wireless earphones, and this is why your pair of KANOA's are backed by our One Year Limited Warranty. Read below for more information!
While we're incredibly confident in the performance of our earphones, all great products are subject to hardware malfunctions from time to time. If you experience any issues that do not allow your KANOA's to operate properly within normal use, you can utilize our one-year limited return policy!
Additionally, if you are not satisfied with the product, in anyway, you can return your completely functional KANOA's for a full refund up to 14 days after delivery. This ability is EXCLUSIVE to those who participate in our pre-order campaign.
If you have any questions, need help using KANOA, or just want someone to talk to, please contact us directly HERE. We have a fast turn around time, so please allow 1 business day for a personal response. Our support team is dedicated to make sure your experience is phenomenal, and we'll do everything in our power to assist you to the best of our ability.